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People Behind


Jyoti Rai is Vice President and Chief of Staff for Human Resources at American Express and is based out of to Scarsdale, NY. Jyoti serves as a senior advisor to the Chief Human Resources Officer and is a key member of the Global Human Resources leadership team. She joined American Express in 1999, after spending five years working as a Human Resource consultant. In her most recent role as the head of Market HR for India, she led the India business organization transformation, worked on strengthening leadership capacity and built a pipeline of women leaders for the market. 


Jyoti earned a bachelor’s degree with honors in physics from the University of Delhi, a master’s degree in personnel management from the University of Pune and a global executive master’s in HR leadership from Rutgers, The State University of New Jersey. She is a member of the National HRD Network and the Indian School of Business Center for Executive Educations Alumni Network.